Get in Touch With Us
Got a question about how we review crypto casinos, spotted something on the site that needs a second look, or want to flag a concern about an operator listed here? This page explains the best way to reach Crypto Gambling and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch with our team. Write to us at [email protected] and a real person will read your message — we do not rely on automated replies to stand in for an actual answer.
A short note on what your message is about helps us route it to the right person faster. If you are asking about a specific site, mentioning its name and the issue you ran into (a delayed withdrawal, a bonus term that seemed unclear, a licensing question) means we can look into it properly rather than guessing at what you need.
What This Page Is and Isn't For
We are an independent review and comparison site covering crypto casinos available to US players — things like supported coins, no-KYC policies, payout speed, licensing, and bonus terms. This contact page is for reaching our editorial team directly. It is not a customer support line for any individual casino, and we cannot access, freeze, or refund funds held in an account with an operator. For account-specific issues — a stuck withdrawal, a locked account, a bonus dispute — you will need to contact that casino's own support team directly, since only they can act on your account.
What You Can Contact Us About
- General questions — Anything about how a site works, what "no KYC" actually means in practice, or how our ratings on primeacademy.io are put together.
- Corrections and updates — Licensing details, bonus terms, and supported coins change. If you spot something on the site that looks outdated or wrong, we want to know so we can check it and fix it.
- Feedback on our coverage — Suggestions for a casino you think we should look at, or a comparison you feel is missing, are genuinely useful to us when planning what to cover next.
- Partnership and editorial enquiries — If you represent a crypto casino or a related business and want to discuss coverage, introduce yourself and explain what you have in mind. As with the rest of the site, we're upfront that some of our listings are commercial relationships — see the note below.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independently of us.
A Quick Note on How We Cover This Market
Crypto Gambling reviews and ranks crypto casinos on factors like supported cryptocurrencies, game selection, payout speed, licensing, and how genuinely anonymous their sign-up process is. Some of the operators we cover pay us a commission if a reader signs up through our site, but that relationship never decides where a casino ranks — a site's position reflects our editorial assessment, not who pays the most. If you have questions about how a particular ranking was reached, that's a fair thing to ask us about.
It's also worth being clear about where these sites sit legally: the crypto casinos reviewed on primeacademy.io are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, rather than by any US state or federal regulator. They operate in a legal grey area for US players, and availability varies by state. If you have questions about whether a particular site accepts players from your state, or about the legal side more generally, that's something we're happy to talk through by email — though for anything specific to your own situation, a qualified legal or tax professional is the right person to advise you, not us.
What Happens After You Email Us
Every message we receive is read by someone on our team, not filtered through a bot. We aim to reply within a couple of working days, though it can take a little longer if your query needs us to check facts or follow up with an operator. If your message concerns an urgent account or funds issue, please contact the relevant casino directly first, since they are the only ones who can act on it — we're glad to help with anything on our end in parallel.
Before You Write In
A few things that help us help you faster:
- Mention the casino name if your question relates to a specific site rather than the site generally.
- Include any relevant detail — the coin you're asking about, the bonus in question, or the section of the site you're referring to.
- If you're reporting an error, a link or description of where you saw it saves us time tracking it down.
- If you're under the minimum age to gamble in your jurisdiction, this site and the casinos it reviews are not intended for you — please do not contact us in relation to signing up.
For readers comparing options outside the US market, our page on trusted non-GamStop casinos in the UK covers a different regulatory landscape and may be a better starting point.
Our Commitment to Getting Things Right
We try to keep our reviews accurate, current, and genuinely useful to people making a real decision with real money. Reader feedback is part of how we catch mistakes and fill gaps, so if something we've published seems off, incomplete, or worth revisiting, tell us. All content on this site is intended for adults of legal gambling age only, and nothing here should be read as an income opportunity — gambling carries a real risk of losing money, and crypto adds price volatility on top of that. If gambling stops being fun or starts feeling like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is available, and it's worth remembering offshore sites often don't offer the same self-exclusion tools as regulated US operators.
Thanks for taking the time to read this far — we look forward to hearing from you.